Frequently asked questions
How do I earn Pinnacle Points?
Advisors can earn Pinnacle Points by doing annuity and/or life business with Pinnacle, where a certain amount of business will equal a certain number of points:
Life: $100 in production = 1 point
For example: if an advisor has done $25,000 in target premium, the advisor will earn 250 points
Annuity (index and fee base annuities only): $1,000 in production = 1 point
For example: if an advisor does $250,000 in qualifying annuity business, the advisor will earn 250 points
In addition, enrolling in the program automatically earns you 250 points, which must be used within 6 months after enrollment.
What can I use my points for?
Points can only be redeemed for the offerings listed on the Next Level Advisor website.
Do Pinnacle Points cover all the offerings, or are there still things I’ll need to pay for?
While Pinnacle Points cover the majority of the offerings listed on the Next Level Advisor website, there are certain services that may require additional expenses. These expenses will be clearly listed where applicable.
What if I want a service or asset that isn’t listed on the Next Level Advisor website?
If you would like a service or asset that isn’t listed, you can fill out a marketing request form. Please note that depending on the services you would like, a cost may be involved.
What if I’ve almost earned the right number of points and still want to redeem an offering – can I just subtract the missing points away from my future Points total?
The required number of points for a specific offering needs to be reached prior to requesting the asset and/or service. You are not able to have a negative point balance.
Can I gift my points to another advisor?
No, Pinnacle Points cannot be gifted to other advisors. The one exception to this is that multiple advisors who work at the same firm are allowed to pool their points together for a company website.
Do my points roll over?
Yes, all earned Pinnacle Points will remain in your account until you choose to spend them—with the exception of the 250 earned upon enrollment, which expire after 6 months.
Does selecting a service or asset spend my points, or is it just that the points represent a threshold I need to reach in order to request them?
Yes, selecting a service or asset will deduct points from your account, effectively “spending” them.
Is there a way for me to keep track of my Pinnacle Points balance?
If you would like to know how many Pinnacle Points you have earned, you can reach out to your sales manager, who will assist you.